VIMS
More organised indigent management, from records to oversight.
VIMS—the Valorin Indigent Management System—combines a software offering with consultancy for indigent management. It is intended to help municipalities organise information, understand their processes and improve programme visibility.
Discuss your requirementsStructure the application journey
Understand how an application is received, checked, reviewed and updated. Clear stages and responsibilities help identify where information is missing or cases need follow-up.
Support process consistency
An indigent management process depends on the municipality’s approved policies and requirements. Consultancy begins with that context, so the proposed workflow reflects the organisation’s own responsibilities and decision process.
Improve programme visibility
Bring attention to application status, outstanding information and reporting needs. Software supports record management and oversight; eligibility decisions remain with the authorised organisation and its approved processes.
Common questions
Is VIMS only a software offering?
No. The offering also includes consultancy for understanding and improving indigent management processes.
Does VIMS determine eligibility on its own?
Eligibility must follow the municipality’s approved policy and authorised decision process. System requirements and controls should be agreed in that context.